News & Notices

 

  • Water Company Urges Customers to Conserve Water During the Extreme Weather. Please click here for more information.
  • Outages & Advisories: We will post water outages, advisories and notices that could affect your service. To check for activity in your area, use the interactive map here » 
  • Sewer Department: Baton Rouge Water Customers' water / sewer bills can also be paid at the Sewer Department at 1100 Laurel Street (map). All issues with the sewer portion of your bill can only be handled by the Sewer office at 225-389-5378. Missed garbage pick up requests can be made by dialing 3-1-1.
  • WU Logo BlackBox RGBCash payments can now be made for your water and sewer bills at all Western Union Quick Collect locations. You'll find convenient spots like Walgreens, Albertson's and Regions. Places you already know and visit nearby. Go to westernunion.com select Quick Collect locations and enter your zip code.

Understanding Your Bill

We want to make reading your bill as easy as possible and clear up any confusion. Take a moment to read this explanation of your bill so that you know each important part of your bill. From due date to account number, it's all explained right here. 

Click here to find out more »

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Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system.

Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

Click here to find out more »

backflow preventer

How to Read Your Meter

Reading your meter may seem complicated but it's not. Choose your water company and we can show you your meter and how to read it.

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Meter

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Baton Rouge Water Company - Ascension Water Company - Parish Water Company, Baton Rouge, Louisiana

Contact Us

  

Customer Service

  • Baton Rouge Water: 225-925-2011
  • Parish Water Company: 225-952-7688
  • Ascension Water Company: 225-952-7666 or 225-675-5644 (local)
  • To report water trouble after 5:00 pm or before 8:30 am, during weekends or holidays: 225-926-3044

 

Mailing Address

Baton Rouge Water Company
Post Office Box 96016
Baton Rouge, LA 70896-9016

Office Location

Baton Rouge Water Company
8755 Goodwood Blvd. (near the "OLD" Woman's Hospital location on Airline)
Baton Rouge, LA 70806-7916

The City Parish Sewer

1100 Laurel St. Suite 234
Baton Rouge, LA 70821
Phone: 225-389-5378
Website: http://www.brgov.com

 

About Baton Rouge Water Company

Baton Rouge Water Company is proud of the fine drinking water it provides. We operate 65 ground water wells in various sands of the Southern Hills aquifer system which underlie our service area. Water from these sands is of excellent quality with a natural low hardness concentration and is not subject to surface water influences. Our system is backed up by auxiliary diesel engines and generators preventing widespread service outages if the electricity goes off. Hurricanes Katrina, Rita, and Gustav are perfect examples of our system's reliability - power was off in much of the city after these storms, but the water kept flowing.

 

Kerr Named President-elect of the American Water Works Association

"Committed to ensuring Baton Rouge Water remains at the forefront of effective, safe water management"

Baton Rouge, LA, January 21, 2022 – The Board of Directors of the American Water Works Association (AWWA) has selected Baton Rouge Water Company President, CEO, and Chair, Patrick J. Kerr, as the association's next president-elect. His term as president-elect will begin in June of this year at the conclusion of AWWA's Annual Conference & Exposition (ACE22). His term as president begins in June 2023.

The AWWA is an international, nonprofit, scientific and educational society dedicated to providing total water solutions assuring the effective management of water. "For a community to be vibrant and healthy it must have safe, affordable water service. AWWA is 'dedicated to the world's most important resource' and so am I," said Patrick Kerr, President, Chief Executive Officer, and Chair of the Baton Rouge Water Company.

During his nearly 28 years at the company, Kerr has served in various roles including Operations Manager, Vice President, Chief Operating Officer, President and CEO. He was first elected Chair of the Board of Directors in 2018. Previous to the water company, Kerr served for ten years on active duty in the United States Army as an attack helicopter pilot and Special Operations Aviator. He was honorably discharged as a Captain and attained the rank of Major before separating from the US Army Reserves. Kerr is the current chair of AWWA's Water Utility Council and an active member of the Southwest Section of AWWA.

In a joint statement, the executive leadership at the water company said, "Baton Rouge Water is extremely proud of Pat's accomplishments and the tremendous value he adds in leading the company to provide a safe and continuous supply of water to customers and during the recent hurricanes, floods, ice storms, and the pandemic." The executive leadership added that Kerr's selection as the president-elect of the association is a tribute to his vast knowledge and experience in the water industry.

"The Baton Rouge area's water system is safe and strong. I'm committed to ensuring best practices and actively participating in projects and associations such as the AWWA to ensure Baton Rouge Water remains at the forefront of supporting source water protection and the resiliency and security of the water system," concluded Kerr.

 


 

The American Water Works Association (AWWA) was founded in 1881. The AWWA is the largest organization of water supply professionals in the world, with a membership that includes over 4,300 utilities that supply roughly 80 percent of the nation's drinking water and treat almost half of the nation's wastewater.

The Baton Rouge Water Company is an investor-owned utility and a leader in the water utility industry. The company provides water service to the people who call the Baton Rouge and the surrounding area home, and to its thousands of visitors, through more than 186,000 metered connections in Baton Rouge and the surrounding areas.